Software Support Rep

We are currently searching for a software support rep for an innovative client near our branch. The ideal software support rep must have experience with software Installations, modififications, making minor repairs to software systems, and providing technical assistance and training to system users.This is a call center environment involving heavy and lengthy phone calls. The position will assist clients with technical support, enrollment, and apply the need for problem solving skills when needed. Employee will make outbound calls to client offices and vendors, and take inbound calls from clients. Pay is between $15 and $16 an hour based on experience. Please contact Mr. Haley to schedule an interview today!
We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
?Respond promptly to customer needs
?Keep emotions under control
?Manages difficult or emotional customer situations
?Pursues training and development opportunities
?Speak clearly and persuasively; listen and get clarification
?Write clearly and informatively
?Contribute to building a positive team spirit
?Follow instructions, policies, and procedures
?Exhibit sound and accurate judgment. Demonstrate accuracy and thoroughness
?Treat others with respect and consideration. Show respect and sensitivity for cultural differences
?Accept responsibility for own actions
?Able to deal with frequent change, delays, or unexpected events
?Generates creative solutions; Demonstrates attention to detail.
?Be coachable when learning
?Regular and reliable attendance is mandatory. Be at work consistently and on time.

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