Service Desk Day One Support
We are seeking a highly motivated and customer-focused individual to join our Client's team as an Onsite Helpdesk Support Specialist on a 30-day contract basis.
This role will report into one of their locations in the San Diego, Riverside, San Bernardino, Los Angeles, Orange County, or Ventura area.
In this role, you will play a crucial part in providing comprehensive support to our team members, ensuring a seamless experience with various technical processes and tools.
If you are a tech-savvy individual with excellent customer service skills and the ability to thrive in a remote work environment, we want to hear from you.
Fully vaccinated flu and covid.
If not vaccinated will be required to wear a mask onsite each day
Responsibilities:
Deliver prompt helpdesk support, resolving technical issues for onsite team members.
Guide and assist in Duo multifactor authentication enrollment.
Set up new email accounts and provide access instructions.
Execute tasks with precision, following written instructions.
Provide on-site phone support, collaborating with colleagues for seamless assistance.
Uphold excellent customer service standards in all interactions.
Qualifications:
Proven helpdesk or technical support experience.
Familiarity with Duo multifactor authentication.
Proficient in email setup and troubleshooting.
Strong communication and interpersonal skills.
Ability to work independently and report to various office locations (San Diego, Riverside, San Bernardino, Los Angeles, Orange County, or Ventura).
Must be available for onsite work for the contract duration.
Service Desk Day One Support Recommended Skills Communication Customer Service Help Desk Interpersonal Skills Multi Factor Authentication Problem Solving Apply to this job.
Think you're the perfect candidate? Apply on company site $('.
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on('click', function (event) window.
ExternalApply = window.
open('/interstitial?jobdid=j3t6zw604l9q0q60cd8', 'ExternalApply-j3t6zw604l9q0q60cd8'); ); Estimated Salary: $20 to $28 per hour based on qualifications.
This role will report into one of their locations in the San Diego, Riverside, San Bernardino, Los Angeles, Orange County, or Ventura area.
In this role, you will play a crucial part in providing comprehensive support to our team members, ensuring a seamless experience with various technical processes and tools.
If you are a tech-savvy individual with excellent customer service skills and the ability to thrive in a remote work environment, we want to hear from you.
Fully vaccinated flu and covid.
If not vaccinated will be required to wear a mask onsite each day
Responsibilities:
Deliver prompt helpdesk support, resolving technical issues for onsite team members.
Guide and assist in Duo multifactor authentication enrollment.
Set up new email accounts and provide access instructions.
Execute tasks with precision, following written instructions.
Provide on-site phone support, collaborating with colleagues for seamless assistance.
Uphold excellent customer service standards in all interactions.
Qualifications:
Proven helpdesk or technical support experience.
Familiarity with Duo multifactor authentication.
Proficient in email setup and troubleshooting.
Strong communication and interpersonal skills.
Ability to work independently and report to various office locations (San Diego, Riverside, San Bernardino, Los Angeles, Orange County, or Ventura).
Must be available for onsite work for the contract duration.
Service Desk Day One Support Recommended Skills Communication Customer Service Help Desk Interpersonal Skills Multi Factor Authentication Problem Solving Apply to this job.
Think you're the perfect candidate? Apply on company site $('.
external-apply-email-saved').
on('click', function (event) window.
ExternalApply = window.
open('/interstitial?jobdid=j3t6zw604l9q0q60cd8', 'ExternalApply-j3t6zw604l9q0q60cd8'); ); Estimated Salary: $20 to $28 per hour based on qualifications.
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